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Getting Ready to Study Online

Getting Ready to Study Online


This guide aims to provide advice and resources to help you make the most of studying online, whilst signposting you to the help that is available throughout the university. In this guide you will find information on:

Each box on this page has information about the different services at Heriot-Watt that can support you through your studies. 

Staff and Postgraduate Research Students.

If you are a staff member there is advice for working remotely available in the Remote Working guide and the Coronavirus sharepoint site. You may also be interested in our Research Support pages.

For information on the university's response to Covid-19, please see 

Skills Hub

Online resources and classes to help you to develop your digital, information and study skills. Designed and delivered by the Effective Learning Advisers and Academic Support and Liaison Librarians. 

For more information and to sign up visit 

Effective Learning Service

Our Global Effective Learning Service is available to help you develop your academic and study skills. Advisers can help you with:

  • Academic writing (including essays, reports, academic poster design, dissertations, and literature reviews). 

  • Exam and revision strategies. 

  • Presentation skills.

  • Study strategies. 

  • Teamwork and successful groupwork. 

  • Time management and getting started.

Please note, we do not provide proofreading or copyediting services.

Dubai Campus:

Allyson Noble

Malaysia Campus:

Stella Galimpin

UK Campuses and Distance Learning Students

Astrid Faragher

Rachel Whittington

UK and Distance Learning students can book an appointment directly with an adviser through the online booking form

Academic Support and Liaison Librarians

Each school has a dedicated liaison librarian to support staff and students with:

  • Finding information for assignments. 
  • Citing and referencing
  • Using EndNote (reference management software)

Dubai and Malaysia campus students can also contact their campus library for support. 

School of Energy, Geoscience, Infrastructure and Society

Sarah Kelly (except ICIT)

Kirsty Thomson (ICIT)

School of Engineering and Physical Sciences

Kirsty Thomson

School of Mathematical and Computer Sciences

Rachel Whittington

School of Social Sciences

Astrid Faragher (LINCS)

Marion Kennedy (Accounting and Finance, Business and Psychology)

School of Mathematical and Computer Sciences

Rachel Whittington

School of Textiles and Design 

Laurie Roberts

Academic English

Academic English Professors at the Edinburgh campus provide a 20-minute appointment service to review a section of written work.

For more information visit

Careers and Graduate Futures Service

The Careers Service provides support with employability skills through consultations and events. 

For more information visit

Maths Gym

The Maths Gym provides support for all students on any course and campus with maths or statistics questions to develop their skills through workshops, drop-in sessions, online resources, and one-to-one or group appointments. 

For more information visit

Student Union Advice Hub

The advisors at the Student Union Advice Hub are available to provide confidential support to students with any enquiry, whether it's completing mitigating circumstances forms, advice about housing, concerns about your studies, or you just need someone to chat to.

Contact them at or visit for more information.

Student Wellbeing Service

The Student Wellbeing Service includes a range of services, including

  • Chaplaincy
  • Counseling
  • Disability Service
  • Student Success Advisers 
  • Wellbeing Advisers

For more information, visit