Q: What do I need to download?
Q: My citations and references are not being formatted correctly in Word
Q: My citations now look like e.g. {Hudders, 2014 #1947} and my reference list has disappeared
Q: All my citations have vanished...
Q: My reference list has vanished...
Q: How do I add page numbers to my citations using Cite While Your Write (for Harvard)?
Q: I don’t see the 'HWU Harvard Cite Them Right' style in my EndNote 21 toolbar
Q: Can I save my EndNote Library in the cloud?
Q: Can I share my library or reference groups with others
Q: How to do I set up an EndNote Web account and why is this useful?
Q: Does EndNote 'Cite While You Write' work with Google Docs?
Q: How can I get a word count that doesn't include my in-text citations?
To download the EndNote program, follow the instructions at:
We also recommend you install:
Your in-text citations and reference list are displayed/formatted according to the 'style' you have selected in the EndNote 21 toolbar:
From the 'Style:' drop-down menu, select the desired style.
Note: 'Cite Them Right-Harvard' is not the same as 'Harvard HWU Cite Them Right'. 'Cite Them Right-Harvard' does not actually match the guidance in Cite Them Right online and we have no control over this style. This is why we recommend 'Harvard HWU Cite Them Right'.
To see 'Harvard HWU Cite Them Right' in Word, see:
If your in-text citations are now displaying as curly brackets {}, you should click “Update Citations and Bibliography” on the EndNote toolbar in Word.
Also make sure that “Instant Formatting is On”:
Also make sure you only have one EndNote Library and that your Word document is 'talking to' that library.
...and have been replaced with code
A: Press Alt+F9 on a Windows computer, or Option+F9 on a Mac.
...and instead now say { ADDIN EN.CITE }
A: Right click on the citation and choose “toggle field code”
...and instead it says { ADDIN EN.REFLIST}
A: Right click on ADDIN EN.REFLIST and choose “toggle field code”
You add page numbers using 'Edit & Manage Citation(s)' in the EndNote 21 toolbar:
Click on the citation you wish to edit
In the ‘Edit Citation’ tab, we recommend that you insert page numbers in the ‘Suffix field in the format:
p. 23 for a single page or
pp. 26-36 for a page range
See Appendix A: How to enter/edit details into EndNote fields:
To see 'Harvard HWU Cite Them Right' in your Word toolbar, see:
This is not recommended as it may corrupt your files.
Yes. You can do this by syncing your EndNote 21 (desktop) Library with EndNote Web.
See:
EndNote 21 (desktop) has many more features than EndNote Web, this is why we recommend you use EndNote Desktop 21 as your 'main' EndNote Library. However, you can 'sync' this with your EndNote Web (21) Library, which can then be your 'back up' library. For further information on Syncing see:
Using the EndNote toolbar, you can temporarily switch your citation style to one that does not include in-text citations. We recommend 'Chicago 17th Footnote'. You may wish to make a back up of your document first.
To change your citation style in Word, see above Q: My citations and references are not being formatted correctly in Word
For installation help, contact the IT HelpDesk:
For help setting up and using EndNote, see our Training Materials section, or you may prefer to sign up to one of our EndNote classes, which we deliver regularly throughout the year as part of the Skills Hub programme:
If you have a specific question, or if wish to arrange a class for a group of staff/students, please contact your Academic Librarian: