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EGIS (Energy, Geoscience, Infrastructure and Society): Problems logging-in / Password help

Heriot Watt Username and Password

You will need your Heriot-Watt username and password to access all Heriot-Watt resources and services off-campus, e.g.:

  • Office 365
  • Canvas
  • File Storage
  • Eduroam/WiFi
  • Library resources

I do not know or have forgotten my username/password:

If you do not know your username/password, please contact:

If you have forgotten your password, but know your email address, then you can reset it here :

My username/password does not work

The username/password that you use to log-in to Library resources, is the same as you use for other Heriot-Watt services.  Therefore, you can try logging in to one of them, to make sure that your username/password are working:

What to do next:

If your username/password works with the above services, but not with Library resources, then you need to synchronise/change your password.

If you have synchronised or reset your username/password and can use them for other Heriot-Watt systems/services, but not library resources, then either you are trying to access something which we do not subscribe to, or there is a problem with the resource. Please contact Library Support as soon as possible to try to resolve any problems.

If you are sure you have entered the correct username/password and still cannot access the content/are being asked to pay, it might not be part of our subscriptions. Please click here for further options.